Support-HelperSkill

Summary
Provides an option to send current logs via email.
 
Requirements
This skill requires a remote server be configured to receive uploads and send emails, by default this is configured for64.34.186.92.
 
Description
The skill provides the functionality to truncate and upload Neon logs that are then sent to the user email configured inngi_user_info.yml.
 
How to Use
First, make your request:
Say “Hey Neon” if you are in the wake words mode and then "create a troubleshooting package"
If you do not have an email address configured, Neon will respond:
"I don't know your email address. You can tell me by saying 'Neon, my email address is..."
 
Examples
    Create a support ticket   
    >> One moment.
    >> I've sent an email to your registered account with debugging information and instructions for contacting support.    
 
Location
${skills}/support-helper.neon
 
Class Diagram
 
Troubleshooting
If you do not see your troubleshooting email, check your spam folder.
 
Contact Support
 
Credits
reginaneon neongeckocom Mycroft AI djmcknight358

Subscribe

Thank you for your interest. We are delighted to help keep you up to date by letting you know about new developments in this field and our offerings.

Our Assurance
We appreciate your trust and are committed to your privacy. Neongecko uses the information you provide to contact you about our relevant content, products, and services. We will never sell your personal information.